Course Duration : 1 Day Workshop 
Course Fee : Available upon request (Write to us at info@tlcpak.com)
Course Location  : TLC Office, Customer Onsite & Online
  Online workshop are delivered in two days, two units each day between 11 am to 1 pm and 3 pm to 5 pm
Course Code : TN210
Deliverables : Comprehensive Student Guide and Workshop Certificate

Customer onsite workshop can also be conducted for customers in Lahore, and Islamabad
PURPOSE:
This course is designed to provide you all what is needed to fundamental knowledge on Digital Transformation and Disruption technologies. 

Digital transformation is a hot topic but what exactly is it and what does it mean for different organization? In this session, we talk about digital transformation in two ways. First we discuss the pace of change and the imperative it creates for businesses. Next we provide the context for this transformation and what it takes to win in the digital age.

In a nut shell, Digital Transformation is a broad subject that requires competency across Strategy and Vision, People and Culture, Process and Governance, and Technology and Capabilities.

By the end of this course, you'll be able to:

  • Describe the underlying economics of innovation, technology, and market disruptions.
  • Weigh the pros and cons of current digital technologies driving advancement and more.
ABOUT THE INSTRUCTOR
Training will be delivered by an experienced trainer with 25+ years of career experience imparting education and training services both locally and internationally and have served international enterprise technology vendors including IBM, Fujitsu, and ICL. Our instructor holds various industry professional certifications in the space of enterprise servers and storage technologies, Information Security, Enterprise Architecture, ITIL, Cloud, Virtualization, Green IT, and a co-author of 10 IBM Redbooks.

The training course flow will be a mix of lectures & classroom discussions so that participants can have a detailed understanding of various components of technologies causing digital disruption.

AUDIENCE:
This course is intended for;

  • Customers who want to build their knowledge in the space of Digital Transformation and Disruption technologies and want to understand how to smartly tackle the upcoming challenges associated to their present business.
  • CIO, CMO, CTO, CISO, Business and HR Leaders, IT Directors and IT Managers, Application/Database teams, Audit, Risk and Compliance, Enterprise Architects, Information Security and Cybersecurity professionals, IT Operations, Project Managers, Business Analysts, and Legal Professionals with a familiarity of basic IT/IS concepts.
  • Senior technology managers and leaders who want to refresh their knowledge in digital emerging technologies.
  • Technology and Sales Specialists who want to equipped themselves with the foundational knowledge to up-sell and cross-sell solutions based digital disruptive technologies.
Workshop Summary
In summary, Disruption is not new, and we can learn from the past how to thrive given the constant disruptions that are the hallmark of the digital age. In this session, we will explore the foundations of digital transformation and the nature of the competitive life cycle. We will look at the underlying economics of innovation and technological change.

PREREQUISITES:
Participants attending this course should be familiar with basic Information Technology (IT) concepts and the role of general system wide infrastructure technologies and their applications. 

COURSE OUTLINE 
Unit 1 – Understanding the Foundation of Digital Transformation and Disruption 
  • Our world –and how we interact with it –is changing.
  • The Evolution of Data increases storage security threats.
  • Exponential Data Growth – Some key facts and figures.
  • Transformation journey from Legacy to Digital technologies.
  • Understand Digital Transformation and challenges of Digital Transformation.
  • Digital Transformation –Key dimensions.
  • The Application of Digital Transformation.
  • Meeting growing Customer Expectations.
  • Understanding Design Thinking and Crowdsourcing.
  • Understanding Customer Experience Management.
  • How to create a good customer experience strategy.
  • How Technology Leaders can drive Digital Transformation.
  • THRIVE - The Digital Transformation Framework.
  • Four main organizational goals for Digital Transformation Strategy.
  • Understanding Digital Disruption.
  • Causes of Digital Disruption and Transformation.
  • Digital transformation from technology perspective.
  • Understanding System of Records, System of Engagement & System of Interaction.
  • Developing three core capabilities across various business domains.
  • Goals to accomplish a successful Digital Transformation Journey.
  • Top 10 technology trends to watch in 2019 and beyond.
Unit 2 – Rebotic Process Automation (RPA) 
  • An Insight to Robotic and Intelligent Process Automation.
  • Understand Robotic Process Automation (RPA).
  • Doing versus Thinking – Process Driven Vs. Data Driven.
  • Understanding screen scraping in RPA.
  • Automation Capabilities supported by RPA.
  • RPA Typical Business Processes.
  • Key RPA Statistics and how does RPAWork?
  • Key Business Process targets for RPA.
  • Differentiation between AI and RPA.
  • RPA in different Industries – Use Cases.
  • RPA Tools and types of RPA’s.
  • Describe RPA Lifecycle Phases and Development Lifecycle.
  • Challenges with implementing RPA.
  • RPA Workflow and four Critical Stages of Implementation.
  • RPA Solution Framework.
  • Targeted values provided by Automation.
  • Distinguishing Attended & Unattended Robots collaborations.
  • Challenges for banks and financial institutions.
  • How RPA’s impact on banking and finance industry.
  • Keys to a Successful RPA Implementation.
  • What to look for in RPA software.
  • Challenges with implementing RPA.
  • Six reasons why Self–Service options fail.
  • Unit Assessment
Unit 3 –  Introduction to Artificail Intelligence
  • What is Artificial Intelligence?
  • Understanding two types of Artificial Intelligence.
  • Elaborating Cognitive Computing.
  • Cognitive Computing Framework.
  • Rational Decisions from AI point of view.
  • Maximizing your expected utility –What About the Brain?
  • A Short History of Artificial Intelligence.
  • Rational Decision Making vs. Other Types of Decision Making.
  • Foundational Building Blocks and Key Elements of AI.
  • Building and understanding AI Capabilities.
  • The role of Natural Language Understanding –NLU.
  • Building AI Capabilities in a business context.
  • Identifying Opportunities –AI requires a vision to achieve.
  • Strategy for executive leadership for AI Implementations.
  • The convergence of people, process & technology.
  • Operationalizing AI with Supporting Technologies.
  • 7 critical challenges that need to be addressed by AI.
  • Where are we now? What AI can do today?
  • Areas of AI and Some Dependencies –Conclusion.
  • A Short History of Artificial Intelligence.
Unit 4 –Blockchain -A New Technology for Business Leaders
  • Blockchain behind the hype and the Problem Era.
  • What is a Blockchain and How does Blockchain work?
  • Blockchain can do for business what the internet did for communication.
  • Understanding Ledgers, Transaction & Contract in general.
  • Components of a Blockchain solution.
  • Actors in a Blockchain solution.
  • Four fundamental components of a Blockchain for business.
  • Why Blockchain is relevant for business –Benefits.
  • Understanding Public vs Private Blockchains.
  • Public and Private Blockchain Application Platforms providers.
  • Benefits of using Blockchain technology.
  • Understand difference between Blockchain and bitcoin?
  • The emergence of Bitcoin.
  • Understanding Smart Contacts.
  • Are you ready for Blockchain?
  • How can Blockchain impact an entire industry? Use Case.
  • IBM’s universal Blockchain payments solution –An Example.
  • Industries powered by Blockchain.
  • What is the easiest way to start with Blockchain?
  • Recommended Blockchain engagement model overview.
  • Blockchain - Where we stand today.

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