||1 Day - Face-To-Face Intructor Led
||Available upon request (Write to
||Customer Onsite and TLC (Karachi)
||Comprehensive Student Guide and
This on-site couse can also be conducted
for customers in Lahore, and Islamabad
Understanding the business and client's
end users is extremely critical during the transformation phase and achieving
this without a team of experts is hardbecause It takes years of experience
and expertise to understand the business better and what end users want.
Digital transformation is a broad
subject that requires competency across Strategy and Vision, People and
Culture, Process and Governance, and Technology and Capabilities. In this
workshop we shall be focusing over the key strategy and Digital Transformation
Framework. Nevertheless, DX frameworks are important to understand because
it is an essential part of your DX journey what separate successful transformation
efforts from the unsuccessful.
Participants attending this course
should be familiar with basic Information Technology (IT) concepts and
the role of general system wide infrastructure technologies and their applications.
This one day face-to-face instructor
led workshop is equally ideal for resources from business, network, application,
IT operations, project management, security, enterprise architecture, audit
and compliance, and technology & sales specialists who want to equipped
themselves with the essential knowledge to up sell and cross DX solutions.
ABOUT THE INSTRUCTOR
Training will be delivered by an
experienced trainer with 25+ years of career experience imparting education
and training services both locally and internationally and have served
international enterprise technology vendors including IBM, Fujitsu, and
ICL. Our instructor holds various industry professional certifications
in the space of enterprise servers and storage technologies, Information
Security, Enterprise Architecture, ITIL, Cloud, Virtualization, Green IT,
and a co-author of 10 IBM Redboks.
The training course flow will be
a mix of lectures & classroom discussions so that participants can
have a detailed understanding of various components of technologies causing
The Evolution of Data increases storage
The Evolution of Storage technologies
and future –Threats & Predictions.
The Transformation Leaders has a Critical
Role to play.
Transformation journey from Legacy to
Understand Digital Transformation and
challenges of Digital Transformation.
Digital Transformation Key dimensions
Customer Experience Management.
Critical components of business strategy.
How to create a good customer experience
strategy following Strategic Plan Process.
Following top 10 Strategic Planning
Digital Strategy Vs. Digital Transformation.
Growing Customer Expectations –Gives
a birth to Digital Transformation.
Meeting Customer growing expectations.
Design Thinking –Empathy for Customers
Cybersecurity risks and solutions in
Knowing security threats and their channels.
How Technology Leaders can drive Digital
Four main organizational goals for DX
Understanding Digital Disruption.
Causes of Digital Disruption and Transformation.
Understanding System of Records, System
of Engagement & System of Interaction.
Developing 3 core capabilities across
various business LOBs.
Digital Transformation Strategy Framework.
A Digital Transformation Ecosystem.
Three ways Digital Ecosystems Drive
10 Step Digital Transformation Roadmap
–Ten guiding principles and three stages.
Are you ‘DOING DIGITAL’ or are you a
DX is a Team Effort –A clear message
Top Digital Transformation Challenges
Barriers achieving your goals from CEM
investment in Orgs.
6 reasons why Self–Service options fail.
Some of the common Digital Transformation
Customer Experience Management Technology
Digital Transformation in a Nut Shell
8 digital transformation resolutions
for CIOs in 2019.
Goals to accomplish a successful DX
Disruption waits for no one –Conclusion.